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MyChart

Welcome to Patient Portal, Your Medical Home on the Web

With Patient Portal, you can connect with your doctor through a convenient, safe and secure environment.

Features:

  • Request appointments
  • View released lab results
  • Request personal health records
  • View/Modify current list of medications and allergies
  • Add dependents to the same portal
  • Access multiple educational materials
  • Receive important notices from Infinity Health
  • Ability to pay your account balances
  • Communicate directly with staff for questions and concerns

Frequently Asked Questions

If you have additional questions about Patient Portal that are not addressed in the FAQs, please contact any of our locations or email inbox@weareinfinityhealth.org.

Enrollment

How do I enroll in Infinity Health’s Patient Portal?

Token Number:
You can call any of our clinic locations and ask for an Enrollment Token. With this token you can then go to MyChart and click CREATE ACCOUNT to finish your registration.

My token is not working, What should I do?

If your token or temporary username and password are not working please contact us at any of our locations.

Do I have to provide an email address while enrolling in Patient Portal?

An email address is not mandatory while enrolling in Patient portal. However, adding an email address will help you reset your password or recover your account on your own without our help. You can also receive notifications when you have a message waiting in your inbox.

What is the Username and Password policy to enroll?

A username must be 6 to 50 characters long. It can be a combination of alpha-numeric and special characters. The username is not case sensitive.

Passwords should be easy to remember but difficult for others to guess. Passwords must be between 8 and 200 characters long and should be alpha-numeric, with at least one uppercase letter, one lower case letter, one number, and one special character. If the password meets the password requirement, the corresponding cross marks (X) will change to check marks.

Appointments

Can I cancel my booked appointment?

No, you will need to call to cancel a confirmed appointment.

Can I cancel a pending appointment request?

Yes, you can cancel pending appointment requests. Access Mail > Sent Items, open the appointment request you want to recall, and then click Recall Appt. Request link.

Lab Results

Can I see lab results?

Yes

Health Records

Infinity Health. Your Heath, Our Purpose, No Limits

Your Health is Our Priority.

Schedule an appointment today!